Work. Together.

At the Children’s Shelter, you will be an integral member of our family of services. We take pride in being the community’s leading provider of trauma-informed care. And that begins and ends with employees who believe in our mission of restoring innocence and strengthening families.

Core Values

  • Excellence

    We offer superior, innovative services by thinking and acting creatively and resourcefully. We will model excellence to and for the community, holding ourselves to a higher standard.

  • Respect

    We accept everyone as individuals without regard to their race, religious beliefs, political affiliation, sexual orientation, and culture or economic status.

  • Integrity

    We honor all commitments. We are truthful, honest and adhere to high moral standards. Integrity shapes our character and influences how we meet the needs of the people we serve, and the decisions we make.

  • Teamwork

    We work with a spirit of collaboration, inviting different people to participate with different ideas and perspectives, and skills to work towards a common goal.

  • Transparency

    We strive to create a culture of trust between our staff, children and families and community partners by being open and honest about our strengths and challenges as an agency.

  • Innovation

    We seek effective solutions by bringing together various ideas that have a positive impact on staff, children and families, and the community.

Family of Services

The Children’s Shelter Family of Services delivers high quality, compassionate trauma-informed care delivered to children and families impacted by or at-risk of abuse and neglect.

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Trauma-Informed Care



  • Hope Center Community Liaison

    The Hope Center Community Liaison promotes the Hope, Healing, and Resiliency (HHR) services to support clients ages birth through 23 years old, and their parents or caregivers, who need trauma-informed mental health services and support to heal from trauma and Adverse Childhood Experiences (ACEs). This role will build upon existing, and create new, community relationships to increase awareness of trauma and ACEs. The Hope Center Community Liaison recruits clients within a designated geographic catchment area and will be responsible for reporting and collecting required and relevant data for analysis and measurement of program outcomes to the HHR evaluation team.

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  • Hope Center Family Support Specialist

    The Family Support Specialist provides in-home and/or virtual individual or group-based parenting education, and case management services, while utilizing Trust-Based Relational Interventions (TBRI) or other identified evidenced-based curricula, to children and families that are part of the Hope, Healing, & Resiliency services.

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  • CYC Parent Educator

    The Compadre Parent Educator delivers essential parenting education, information and referral, and case management services to fathers enrolled in the Compadre y Compadre program. The position works with eligible fathers in Bexar County.  Services will be conducted in the clients’ home, community and/or The Children’s Shelter facilities.

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  • Grant Accountant

    The Grant Accountant is responsible for preparing the reporting of all State, Federal, United Way, and other grants benefitting the Agency. Tracking the deferred revenue associated with the contracts. Preparing all grant budgets. Creating, monitoring, and maintaining the tracking processes for all grants.

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